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              "change": 1
            }
          ],
          "note": "Raw finding counts, not proof of improved quality or unchanged meaning. Negative changes mean fewer matches for that rule. Contextual findings can be intentional."
        },
        "provenance": {
          "ai_used": true,
          "output_accepted": true,
          "watermark_checked": false,
          "note": "Meaning review is fallible. Review edits before using them."
        }
      },
      "assessment": "Removes the promotional framing and uses a specific heading about the two-week pilot. The factual paragraphs remain almost unchanged. It is a strong cleanup, but this sample does not show enough extra value to justify its higher price. The first request failed; this is the single retry."
    }
  ],
  "initial_runs": [
    {
      "level": "max",
      "http_status": 500,
      "customer_charge_micro_usd": 0,
      "response": {
        "error": {
          "code": "internal_error",
          "message": "The request could not be completed."
        },
        "request_id": "db482fbc-d94e-48d0-b123-c153b6ed85df"
      }
    }
  ],
  "previous_comparison": "/level-comparison-phrase.json"
}
